Case Studies/Ecommerce Growth & CRO/Bombora Custom Furniture
Case Study · Shopify · Platform Migration

Bombora: from Squarespace to Shopify without losing its search footing

Bombora Custom Furniture is a boutique, family-run Australian business handcrafting timber furniture. Squarespace had become the ceiling, but a replatform is where established brands quietly lose years of SEO equity. We ran the migration as the product: content, catalog, and search structure carried across intact, then a stronger store built on top.

Bombora Custom FurnitureHandcrafted timber furniture · Shopify (Australia)
100%
Pages, assets, and info migrated
SEO intact
URLs, redirects, meta carried over
7 flows
Klaviyo email live from launch
50% deposit
Invoicing automated via Xero
Squarespace to Shopify replatform
Add to cart
Made in Italy · Secure · Klarna
Complete the set
Full migration
Squarespace to Shopify
SEO continuity
Structure converted for crawlers
7 flows
Klaviyo live at launch
CRM + Xero
Inquiries and deposit invoicing wired in

Executive Summary

A replatform is an SEO event, whether you plan for it or not

Bombora Custom Furniture, founded by Alison Collins, handcrafts timber furniture with a focus on sustainability and quality. Its products are high-ticket and made to order, often paid in stages: a 50 percent deposit at order and the balance at completion, sometimes six to ten weeks later. Squarespace had served the business early on, but it was limiting what the store could do as a commerce operation.

Platform migrations are where established brands quietly lose years of accumulated SEO equity. URLs change, page structures break, crawlers get confused, and rankings that took years to earn erode in weeks. The brief was a Shopify store that looked and worked better than the Squarespace site it replaced, and a migration handled carefully enough that Google would treat the new site as a continuation of the old one, not a stranger. Then the new store had to be wired into the tools a custom-order business actually runs on: CRM, email, and invoicing that matches how customers really pay.

Client at a glance

  • Handcrafted timber furniture · Australia
  • Family-run, founded by Alison Collins
  • High-ticket, made to order, paid in stages
  • Years of search visibility built on Squarespace

What we delivered

Full Squarespace to Shopify migrationSEO structure conversion, redirects, and meta migrationPolyform theme build with redeveloped componentsAdvanced search and filtering for the catalogSeven Klaviyo email flows live from launchGoHighLevel CRM and Xero deposit invoicing

The Challenge

Everything had to make the trip safely

Squarespace had become the ceiling. The business needed Shopify's commerce capabilities, but everything the old site had accumulated, its pages, assets, product information, and the URL and content structure search engines had already indexed, had to arrive intact.

Years of SEO equity at risk

The product and page structure had to be converted into Shopify's architecture in a way Google's crawlers could follow, or rankings earned over years would erode in weeks.

A full content and asset transfer

Every page, asset, and piece of business information on the Squarespace site had to move to Shopify without loss.

A stock theme would not carry the brand

The front end needed a Shopify theme rebuilt where its defaults fell short of a modern, responsive experience worthy of handcrafted furniture.

A catalog that needs real browsing

A custom furniture buyer browses differently than a commodity shopper, so search and filtering had to work harder than a default setup.

A payment model no template supports

A 50 percent deposit at order and 50 percent at completion up to ten weeks later, with invoices itemized across self-made products, third-party products, and freight.

Inquiries going to an inbox, not a system

Contact and custom-order inquiry forms needed to feed the client's CRM rather than a plain email inbox.

Strategy

Continuity first

Rather than treating the Shopify build as a fresh start, we mapped the existing Squarespace structure and translated it into Shopify's equivalent architecture, so both visitors and crawlers would find the new site familiar.

#1
Treat the migration as an SEO event
The page and product structure conversion was a first-class workstream, not an afterthought.
#2
Redevelop what the theme gets wrong
Theme-based builds are efficient only if you rebuild the components that don't serve the brand.
#3
Design for how this buyer browses
A custom furniture buyer explores and compares, so advanced search and filtering mattered more than in a typical catalog.
#4
Launch with email working, not planned
Capture and flows had to be live from day one on the new platform, not bolted on later.

The CRO roadmap

Map structure
Migrate content
Preserve SEO
Rebuild theme
Wire the tools
Launch

What We Built

The migration was the product

The usual replatform exports what it can, rebuilds the rest by hand, and hopes the redirects catch whatever breaks. We ran a deliberate transfer against a documented SEO procedure, then built the store's upgrade on top of it.

01

A structured content and architecture transfer

Pages, assets, and business information moved from Squarespace into Shopify deliberately, mapped against the old structure rather than rebuilt from scratch.

02

SEO continuity, field by field

Existing URLs preserved wherever Shopify allowed, 301 redirects mapped for everything that had to change, meta titles, descriptions, and alt tags migrated field by field, canonical tags checked, and the updated sitemap resubmitted to Google Search Console with rankings monitored after launch.

03

A theme build that earns the craft

A Polyform-based build with multiple components redeveloped for a responsive, current design, so the store reflects the furniture rather than the constraints of a stock template.

04

A catalog you can actually browse

The Search and Discovery app integrated for advanced search filters suited to a custom furniture catalog.

05

Email working from day one

Klaviyo set up with seven core flows, welcome series, abandoned cart, post-purchase and more, live from launch so the new platform started collecting and nurturing leads immediately.

06

CRM and invoicing that match how customers pay

Contact and custom-order inquiry forms wired into GoHighLevel, and Xero configured to automate invoicing around the 50 percent deposit model, itemized across self-made products, third-party products, and freight.

Map
Migrate
Redirect
Rebuild
Integrate

Event-driven and orchestrated in the cloud: every step independently observable, retryable, and parallel.

Why It Worked

Structure first, design on top

Instead of racing to a redesign and cleaning up the structural damage afterward, the work put content, assets, and crawler-facing structure first, then built the design layer on top.

The existing structure was treated as an asset

Search rankings live in site structure. Transferring it deliberately meant Google treated the new store as a continuation, not a stranger.

The upgrade sat on top of the migration

The redesign made the store a visible step up, but it never competed with the careful transfer underneath it.

Operations were part of the build

Email, CRM, and deposit invoicing meant the site was operating as a real commerce platform from the day it launched, not a prettier brochure.

Delivery

What launched

A clean replatform, with the brand's content, catalog, and search structure intact.

Platform

Squarespace
Shopify, fully migrated

SEO structure

Years of indexed URLs at risk
Structure converted, redirects mapped, meta migrated

Design

Squarespace template ceiling
Polyform build with redeveloped, responsive components

Search

Default search box
Advanced filters via Search and Discovery

Email

None on launch day
Seven Klaviyo flows live from launch

Operations

Inbox inquiries, manual deposit invoices
GoHighLevel CRM plus automated, itemized Xero invoicing

Common Questions

What this means if you're planning a migration

A replatform is an SEO event whether you plan for it or not. Treat your existing site structure as an asset to be transferred, not debris to be replaced: preserve URLs where the platform allows, map 301 redirects where it doesn't, migrate your meta data field by field, and resubmit your sitemap. That is how Bombora's search footing made the trip.

Outgrown your platform, but can't afford to lose what your site has earned?

We run migrations as structured transfers: your content, catalog, and search structure carried across intact, with a stronger store built on top. Fixed price proposal after one call.

Fixed price proposal after one call
SEO continuity as a first-class workstream
EU-based, US overlap hours